Documents Required for Gransino Casino Verification

Full list of accepted documents

Gransino asks for three categories of proof. That's it. There is no hidden fourth request unless your account triggers an extra source-of-funds review, which most players never see.

Here is the core set the casino accepts:

• Identity: a valid passport or a driving licence. Either works. The photo page must be sharp, in colour, and show all four corners of the document.
• Proof of address: a recent utility bill. Gas, electricity, water or a council-tax statement all qualify, as long as it's dated within the last three months and carries your name and full address.
• Proof of payment: a document tied to the method you deposited with. For a card, that's a photo showing the first six and last four digits. For a wallet or crypto, it's a screenshot of the account statement in your name.

Notice what's on the list and what isn't. Gransino does not ask for a selfie video or a bank reference letter by default. If someone tells you to send your full card number or your account password, that's not the casino. Support never needs either.

One practical note. Every file has to be your own. A bill in a partner's name, a card that isn't yours, a passport that's expired next week: any of these bounces the check and adds a day. Match the name on your Gransino account to the name on every document and you remove the most common reason payouts stall.

Documents checklist (TABLE)

Use this as a pre-flight list. Tick each row before you hit submit.

The first three rows apply to everyone. The fourth is conditional and covered further down. Keep each file under a few megabytes and readable at full zoom, and the reviewer won't send it back.

Proof of address requirements

This is the step people trip on most. Not because it's hard, but because they reach for the wrong paper.

A screenshot of a mobile-phone bill won't do it. Neither will a bank card, a bus pass, or anything without a visible date. What Gransino wants is a document that proves you physically live where you say you do, issued recently by a body it can recognise.

Accepted proof of address includes:

• A utility bill for gas, electricity or water.
• A council-tax statement.
• A bank or credit-card statement, if it shows your home address in full.

Three rules decide whether it passes. First, the date: it must be no older than three months. Second, the name: it has to match your Gransino registration exactly. Third, the address: the full line, postcode included, has to be legible. Crop nothing off. A bill with the top edge cut so the date vanishes is the classic reject.

Send it as a PDF if the provider offers one. PDFs keep the text crisp, and reviewers read them faster than a phone photo taken at an angle. If you only have paper, lay it flat under good light and fill the frame. For the exact document list Gransino keeps on file, it's passport or driving licence, proof of address (recent utility bill), proof of payment for the deposit method, so the address item is one leg of three, not an afterthought.

ID document requirements

Your ID is the anchor of the whole check. Everything else confirms details around it, so get this one right.

Two documents qualify: a passport or a driving licence. A passport is usually the cleaner choice because the machine-readable strip and photo sit on a single page. A driving licence works too, and if you use the photocard, capture both the front and the back.

What the reviewer looks for is simple to satisfy:

• Validity. The document must be in date. An expired passport is an instant bounce.
• All four corners. Don't crop the edges. The full outline has to be in frame.
• Colour, not black-and-white. A greyscale scan hides security features and gets rejected.
• No glare. Tilt the document slightly so the flash doesn't wash out the photo or your name.

Names have to line up across the board. If you registered as "Samuel" but your passport reads "Sam," fix the account detail first or the system flags a mismatch. Small gaps like that cause more delays than genuine document problems.

Once your ID clears, the harder part is behind you. The address and payment proofs usually sail through on the back of a verified identity. You can read more about how the identity stage works on our ID and passport check page, and see typical timings on the how long verification takes guide.

Source of funds (when it is requested)

Most players will never see this request. It's the exception, not the routine, and it only surfaces under specific conditions.

Gransino may ask for source-of-funds proof when a withdrawal is large, when your deposit pattern jumps sharply, or when the licence's anti-money-laundering rules require a closer look. It's a compliance step every regulated operator runs, not a sign you've done anything wrong.

When it does come up, the accepted documents are financial ones:

• A recent payslip or salary statement.
• A bank statement showing income going in.
• A tax return or a document confirming a windfall, sale or inheritance.

The point is to show the money you're playing with came from a legitimate place. Send the most direct evidence you have. A payslip that matches your bank deposits tells the whole story in one file. Redact nothing that proves the link, but you can black out unrelated transaction lines for privacy.

Keep in mind the standard payout ceilings sit at £4,000/day, £30,000/month, so a big win clears in stages anyway. Providing clean source-of-funds proof up front means those staged payments run without a fresh hold each time. If you're planning a large cash-out, review our payment methods page so the withdrawal route and the paperwork match.

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